Here are some answers to our most commonly asked questions.
Can you customize floor care plans to fit the specific needs of my property?
Absolutely! That’s what we prefer to do. We will walk your property and design an annual cleaning program based on the foot traffic that your floors receive and we can even take into account your budget. We want to create a program that is both effective and affordable.
Do you use specialized equipment for floor care and maintenance?
We combine the most advanced equipment with the latest chemicals and they are performed by our technicians who have decades of combined experience.
What is the process for requesting a quote or scheduling floor care services?
You can reach out to us to request a quote or schedule a floor care service in any number of ways; phone, email, online Calendly and even text.
Can you provide references or case studies of similar property floor care projects?
Having services the Washington DC/Baltimore area for nearly 30 years, we can absolutely provide you with a number of referrals that match your particular market.
Do you have insurance coverage for potential damage during floor care?
Scher Flooring Services is fully insured. We carry over $1,000,000 in general liability insurance as well as workman’s compensation and auto insurance.
How do you handle floor care in high-traffic areas?
Floor cleaning is divided into four parts with the acronym of C.H.A.T.: Chemical, Heat, Aggitation & Time (Dwell). High traffic areas require a different breakdown of these cleaning components. We focus on the components that deliver the best results.
What safety measures do you take to protect flooring during maintenance?
While much of our services take place later in the evening after everyone has gone home, we utilize wet floor signs and caution tape whenever necessary. We can even use air movers (fans) to expedite the drying time.
Can you work with various flooring materials, including hardwood, carpet, and tile?
Our motto is “If You Walk On It, We Clean It”. At Scher Flooring Services we have been cleaning and restoring virtually every type of commercial floor covering for nearly 30 years. We offer our customers a “One Stop” solution to all of their floor cleaning needs.
Are your technicians trained and certified for floor care?
Yes. Our technicians have years of training and experience. Our lead technicians train as assistance for years before being promoted to lead tech.
What is the cost of property floor care and maintenance services?
There are many floor coverings available today. Whether carpet, tile, wood or stone, the procedures vary and the price varies as well. We are always happy to come out and give you a complimentary estimate.
Do you provide emergency floor care services?
While we are not set up to offer 24 hour emergency services, we are ALWAYS willing to work to meet any deadlines that you may have. We have been known to juggle our entire calendar in order to fit in a client with a short tern around.
Can you address specific floor issues like stains, scuffs, or scratches?
Of course. Stains, scuffs, and scratches are what we are all about! Well, getting rid of them, that is. By definition, a stain is permanent. Spots, on the other hand are treated by our crews every single day. While we would be lying if we said that they all come out 100%, we have an impressive track record. As for scuffs and scratches, if they are in the finish, then there is no problem. If they are in the floor covering, then challenges can exist. We generally know the difference by looking at them.
How long does it take for floors to dry after cleaning and maintenance?
Dry times vary. Dry carpet cleaning can be walked on immediately. Wet carpet cleaning dries fuuly within several hour if the environment is good. Any service that requires a finish applied after the cleaning/stripping can be walked on several hours after we leave, but furniture should remain off for at least 6-8 hours.
Are your cleaning products safe for different types of flooring?
Because flooring types vary so much, the chemicals that are used to clean them vary as well. It is imperative that your service provider understands the chemicals in today’s market and uses them correctly. We pride ourselves on knowing what to use, how much and when.
What floor cleaning and maintenance methods do you use?
With almost no exceptions, Scher Flooring utilizes all major methodologies in the commercial floor cleaning industry. We offer both wet and dry carpet cleaning options. We use a variety of floor buffers to perform both VCT and LVT services. We can scrub rubber, tile, and stone floors. We even clean wood and marble floors.
Do you offer one-time services or ongoing maintenance contracts?
At Scher Flooring Services, we ofer BOTH one-time services or ongoing maintenance contracts. While we stress the inportance of creating an annual maintenence program, we also understand that “as needed” services are often a better option for some of our customers.
How often should I schedule floor care and maintenance for my property?
We will walk your property and design an annual cleaning program based on the foot traffic that your floors receive and we can even take into account your budget. We want to create a program that is both effective and affordable. Most of our clients sign up for programs that are either annual, semi-annual or quarterly.
What floor types do you offer maintenance and care services for?
Our motto is “If You Walk On It, We Clean It”. At Scher Flooring Services we have been cleaning and restoring virtually every type of commercial floor covering for nearly 30 years. Below is a quick list of the major surfaces that we service: