

In house floor cleaning vs hiring a professional commercial floor service is a common decision for business owners who want clean, safe, and presentable floors without wasting time or money. The right choice depends on your cleaning needs, floor types, cleaning frequency, budget, health and safety standards, and how much responsibility your internal team can manage.
For most businesses, floor care is not just about daily cleaning. Commercial floors deal with foot traffic, spills, dirt, moisture, cleaning chemicals, furniture movement, and long-term wear. A simple in house cleaning team may handle light cleaning tasks, but deep cleaning, floor restoration, stripping and waxing, carpet extraction, rubber floor care, and delicate surfaces often require trained professionals, specialized equipment, and a clear maintenance plan.
Scher Flooring Services has served commercial floor cleaning, restoration, and maintenance needs since 1995, offering custom maintenance plans for commercial floors, including VCT, LVT, ceramic, stone, rubber, carpet, and wood surfaces. Their service model is built around proactive floor care, not just one-time cleaning. This matters because the real decision is not only who cleans the floor today. It is who protects the floor’s appearance, safety, and lifespan over time.
In house cleaning means your business uses its own cleaning team, in house cleaners, or in house cleaning staff to manage daily or routine floor cleaning. Hiring a professional commercial floor service means you use a professional cleaning service or commercial cleaning companies for scheduled services, deep cleaning, floor maintenance, and specialty cleaning services.
Both models can help keep a business clean, but they are not the same. In house teams usually handle routine tasks, while professional cleaning companies offer trained staff, professional equipment, advanced techniques, and floor-specific knowledge.
In house cleaning staff are employees or workers hired directly by a business to handle cleaning tasks inside the facility. They may sweep, mop, vacuum, empty trash, clean restrooms, manage cleaning supplies, and respond to spills during business hours.
An in house cleaning team is useful when a facility needs daily attention. For example, a school, office space, retail store, or healthcare facility may need quick cleanup throughout the day. However, hiring in house also means the business manages payroll, training, sick days, supervision, cleaning equipment, cleaning chemicals, and health insurance if applicable.
Common in house cleaning responsibilities include:
This model gives the business more direct control, but it also creates time consuming management responsibilities.
Professional cleaning companies provide commercial cleaning services using trained professionals, professional cleaners, specialized equipment, and floor-specific processes. Instead of only handling surface-level cleaning, they focus on cleaning standards, floor protection, appearance, safety, and long-term maintenance.
Professional cleaning companies offer services such as:
Scher Flooring Services, for example, provides commercial floor cleaning, restoration, and maintenance plans designed around a facility’s unique needs, including single and multiple-location support.
Janitorial services usually focus on everyday cleaning tasks. Commercial floor cleaning services focus more deeply on floor surfaces, floor finish, machine cleaning, restoration, and maintenance cycles.
| Service Type | Main Focus | Common Tasks |
| Janitorial services | Daily cleanliness | Trash removal, restroom cleaning, vacuuming, light mopping |
| Commercial cleaning | Broader business cleaning | Office cleaning, window cleaning, deep cleaning, scheduled services |
| Professional floor service | Floor care and maintenance | Scrubbing, waxing, polishing, carpet extraction, tile and grout care |
This difference becomes important when comparing costs, because the cheapest option for daily cleaning may not be the most cost effective option for long-term floor care.
Hiring in house gives a business direct control over its cleaning crew. Outsourced cleaning gives the business access to professional cleaning, specialized knowledge, professional equipment, and scheduled commercial cleaning services without managing every detail internally.
The best model depends on whether your business needs daily cleaning support, periodic deep cleaning, or a combination of both.
In house cleaning staff usually handle routine cleaning tasks that keep the business clean during normal operations. They may be available during business hours, which helps when spills or urgent cleaning needs come up.
Their responsibilities often include:
The challenge is that many in house cleaners are not trained to identify floor finish damage, chemical exposure risks, wax buildup, rubber floor residue, grout discoloration, or the correct cleaning method for delicate surfaces.
Outsourced cleaning means a business hires an outside cleaning company instead of relying only on its own cleaning team. Outsourced commercial cleaning can include daily cleaning, weekly maintenance, monthly deep cleaning, seasonal restoration, or scheduled floor care.
Professional commercial cleaning companies usually begin by reviewing:
A company like Scher Flooring Services may also conduct floor care audits and design proactive floor maintenance plans within budget parameters. This helps businesses avoid random cleaning and move toward planned maintenance.
Outsourced cleaning is usually more scalable because the provider can adjust staffing, equipment, and cleaning schedule as the facility grows. Hiring in house can work for a small business, but scaling an internal team often means more payroll, training, supervision, cleaning equipment, and liability insurance.
For a business deciding between both models, scalability often comes down to one question: will your cleaning needs grow faster than your ability to manage an internal team?
The visible cost of in house cleaning is payroll. The real cost includes hidden costs such as training, equipment and supplies, management time, health insurance, sick days, liability exposure, replacement hiring, and compliance responsibilities. Hiring a professional may look more expensive upfront, but it can create cost savings when specialized work, equipment, and supervision are included.
Cost should be measured by total ownership, not only hourly pay.
Hiring in house cleaning staff may include:
These overhead costs can be easy to overlook. A small business may start with one cleaner and basic supplies, but as cleaning needs grow, the internal cost can rise quickly.
Professional cleaning companies may price services based on facility size, floor type, cleaning frequency, service complexity, and whether the work is routine or restorative.
Common pricing factors include:
| Pricing Factor | Why It Matters |
| Square footage | Larger spaces require more labor and time |
| Floor type | VCT, LVT, carpet, rubber, stone, and wood need different processes |
| Cleaning frequency | Scheduled services may reduce emergency cleaning needs |
| Soil level | Heavily used floors require deeper cleaning |
| Business hours | After-hours service may affect scheduling |
| Specialty work | Stripping, waxing, buffing, and restoration require equipment and skill |
Professional cleaning companies offer more than labor. They bring process, trained staff, equipment, and accountability.
For a small business, outsourced cleaning is often more cost effective when professional equipment, deep cleaning, compliance, and consistent quality are needed. In house cleaning can still work for daily upkeep, but professional cleaning reduces the burden of buying machines, training staff, managing safety regulations, and correcting mistakes.
A balanced model often works best: use an internal team for daily cleaning and a professional cleaning service for scheduled floor maintenance.
Cleaning quality depends on training, supervision, cleaning standards, tools, chemicals, and floor knowledge. In house cleaning can maintain basic cleanliness, but professional cleaning usually delivers more consistent quality for commercial floors because the work is performed by trained professionals using advanced techniques.
Consistency matters because floor damage often happens slowly. By the time a floor looks dull, stained, sticky, or scratched, maintenance has already fallen behind.
Professional cleaning companies use defined cleaning standards, trained staff, professional equipment, and surface-specific methods. This helps avoid common mistakes such as using the wrong cleaning chemicals, over-wetting floors, damaging finishes, or using abrasive pads on delicate surfaces.
Professional cleaning may improve:
Scher Flooring Services focuses on maintenance plans that fit each business’s needs, which supports predictable floor care rather than reactive cleaning.
In house cleaning staff can maintain consistent results when they are properly trained, supervised, and equipped. The issue is that many in house teams are expected to handle too many cleaning tasks with limited time and basic supplies.
Common problems include:
These mistakes may seem small, but they can reduce floor appearance and increase long-term costs.
Supervision is one of the biggest differences between in house and outsourced cleaning. With an internal team, the business must monitor quality. With professional cleaners, the cleaning company is responsible for staff training, quality control, service delivery, and issue resolution.
Accountability is especially important in industrial spaces, healthcare environments, schools, hotels, restaurants, and retail facilities where the facility’s cleanliness directly affects safety and customer perception.
Professional equipment makes a major difference in commercial cleaning because floors often need more than mops and buckets. Floor scrubbers, extractors, buffers, burnishers, wet vacuums, specialty pads, and correct cleaning chemicals help clean deeper and protect surfaces better.
Equipment affects both cleaning quality and the life of the floor.
Professional commercial cleaning services may use:
This specialized equipment helps trained professionals remove buildup, restore shine, clean grout, maintain rubber flooring, and protect commercial surfaces.
In house cleaning staff can use professional equipment if the business buys it and trains them properly. However, equipment ownership adds costs for storage, maintenance, repair, replacement, and safe operation.
For many businesses, it is not practical to buy expensive cleaning equipment for occasional deep cleaning. Hiring a professional cleaning company allows access to advanced equipment without purchasing it directly.
The right equipment can extend floor life by removing soil before it scratches the surface, restoring finish before it fails, and cleaning without damaging the material. The wrong equipment can shorten floor life.
For example:
This is where specialized knowledge becomes just as important as the machine itself.
Hiring a professional cleaning service is often more efficient for deep cleaning, scheduled floor maintenance, and specialty services because the work is planned, staffed, and completed with the right tools. In house cleaning is efficient for immediate daily tasks, but it can become inefficient when the team lacks training, equipment, or time.
Efficiency should be measured by results, disruption, and management load.
Commercial cleaning services improve efficiency by creating a cleaning schedule around the facility’s actual needs. This may include after-hours service, monthly floor care, quarterly deep cleaning, or seasonal restoration.
Benefits include:
A professional environment supports both staff morale and customer trust. Clean floors make a business feel organized, safe, and well-managed.
In house cleaning staff may be pulled into many tasks beyond floor care. They may handle restrooms, trash, windows, spills, supply rooms, breakrooms, and general cleaning. When floor care becomes one task among many, deeper maintenance is often delayed.
Common labor challenges include:
These challenges are not always the fault of the cleaning crew. Often, they simply do not have the time, tools, or training needed for commercial floor maintenance.
Professional cleaning usually minimizes downtime because the work can be scheduled before opening, after closing, or during low-traffic periods. This is especially helpful for retail stores, offices, healthcare spaces, gyms, schools, hotels, and property management facilities.
A planned cleaning schedule also reduces last-minute disruptions caused by floors that suddenly need emergency attention.
Health and safety regulations matter in commercial cleaning because floors affect slip risk, chemical exposure, indoor cleanliness, employee safety, and visitor safety. In house cleaning makes the business more directly responsible for training, safety standards, chemical handling, and liability. Outsourced cleaning shifts many operational responsibilities to the cleaning provider.
Safety is not only about avoiding accidents. It is also about creating a healthier work environment.
Commercial cleaning may involve wet floors, cleaning chemicals, electrical equipment, floor machines, heavy lifting, and chemical storage. Businesses must consider health and safety standards related to worker safety, chemical labeling, ventilation, protective equipment, and slip prevention.
Important safety areas include:
Professional cleaning companies train their cleaning crew to follow safety regulations and proper procedures.
With in house cleaning, the business is responsible for its employees, equipment, training, and cleaning practices. If an employee is injured or a visitor slips due to poor cleaning procedures, the business may face liability concerns.
With outsourced cleaning, the provider should carry liability insurance and manage its own trained staff. Businesses should still verify insurance, service scope, and safety practices before hiring a professional cleaning company.
Professional cleaning companies manage risk through training, supervision, insurance, equipment safety, and written procedures. They understand that cleaning is not just a visual task. It affects health and safety, facility operations, customer experience, and long-term asset protection.
This is especially important for industries with stricter expectations, including healthcare, assisted living, government buildings, schools, hotels, hospitality, fitness centers, restaurants, and retail facilities.
Green cleaning focuses on reducing harmful chemical exposure, improving indoor conditions, and using safer cleaning methods where appropriate. Both in house teams and professional cleaning companies can use green cleaning practices, but professional providers may have better access to products, training, and equipment that support sustainability.
Green cleaning should still match the floor type and cleaning goal. Not every surface can be cleaned the same way.
Green cleaning in commercial environments means using cleaning methods that reduce unnecessary chemical exposure, improve indoor air quality, and support safer cleaning practices. It may involve low-odor products, proper dilution, microfiber systems, efficient equipment, and processes that avoid overuse of harsh chemicals.
Green cleaning may include:
The goal is not just to use a “green” label. The goal is to clean effectively while reducing unnecessary risk.
Many professional cleaning companies offer green cleaning or lower-impact cleaning options when they fit the facility and floor material. The best provider will explain what is safe for the floor, what meets cleaning standards, and what supports health and safety.
For example, a commercial carpet, rubber floor, stone floor, or VCT floor may require different cleaning chemistry. A trained professional can choose the right product rather than relying on one general cleaner for every surface.
Yes, in house cleaning staff can implement sustainable cleaning practices if they receive proper training and use the correct supplies. The business must create clear procedures for chemical use, dilution, storage, equipment cleaning, and floor-specific methods.
Without training, green cleaning can become inconsistent. Using too little product may fail to clean properly, while using the wrong product can damage floors or leave residue.
Hiring a professional cleaning service can support small business growth by reducing management burden, improving the facility’s cleanliness, protecting floors, and allowing employees to focus on core business work. For small business owners, cleaning may begin as a simple internal task, but it often becomes harder as the business grows.
A clean facility supports customer trust, employee productivity, and a stronger professional environment.
Outsourcing cleaning supports scalability because the business does not need to constantly hire, train, supervise, and replace cleaning staff as needs increase. The professional cleaning company can adjust the cleaning schedule, add services, and recommend maintenance cycles based on floor condition and business use.
This is helpful when a business expands to:
Scher Flooring Services notes that it is staffed to provide full floor services for single and multiple locations across one or more geographic areas, which is important for businesses that need consistency across facilities.
A small business should consider outsourced cleaning when floors begin looking dull, cleaning tasks take too much staff time, customer-facing areas are inconsistent, or specialized services are needed.
Signs it may be time to hire a professional include:
Hiring a professional does not always mean replacing the internal team. Many businesses use both.
Industries with high foot traffic, public-facing spaces, safety requirements, or multiple floor types benefit most from professional commercial cleaning.
These include:
These facilities need more than a clean appearance. They need reliable maintenance that supports safety, presentation, and long-term floor performance.
Both options have advantages. In house cleaning offers control and immediate availability. Professional cleaning offers trained staff, specialized equipment, consistent quality, and reduced overhead management. The right choice often depends on whether the business needs daily surface cleaning, scheduled deep cleaning, or a complete floor maintenance plan.
A practical decision compares control, cost, quality, safety, and long-term value.
In house cleaning staff may be a good fit when the business needs daily cleaning support during operating hours.
Advantages include:
For many businesses, an in house cleaning team is useful for daily upkeep.
The limitations usually appear when floors need deeper care. In house cleaners may not have the equipment, training, or specialized knowledge needed for floor restoration and maintenance.
Limitations include:
These limitations can make in house cleaning more expensive than it first appears.
Hiring a professional commercial floor service helps businesses access expertise without building a full floor care department internally.
Benefits include:
Professional cleaning companies offer structured service plans that can be adjusted to the facility’s cleaning needs.
Outsourced cleaning can have drawbacks if the provider is not reliable or the scope is unclear.
Possible concerns include:
These risks can be reduced by choosing a company with commercial floor care experience, clear service plans, insurance, and strong communication.
Professional cleaning may include routine janitorial services, deep cleaning, floor maintenance, carpet care, tile and grout cleaning, floor stripping, waxing, polishing, and specialty cleaning services. The exact service mix depends on the facility, floor type, traffic level, and cleaning schedule.
This is where professional commercial cleaning becomes more valuable than general house cleaning or basic mopping.
Routine janitorial services may include:
These services keep the business clean day to day, but they do not replace floor maintenance.
Specialized commercial floor services may include:
Scher Flooring Services offers a full suite of commercial floor cleaning and maintenance services across these surface types, which is important for facilities with mixed flooring.
Different industries create different cleaning problems.
| Industry | Common Floor Challenge |
| Healthcare | Hygiene, safety, frequent cleaning |
| Hospitality | Appearance, stains, guest perception |
| Retail | Heavy traffic, scuffs, presentation |
| Schools | Dirt, spills, seasonal wear |
| Gyms | Rubber flooring, sweat, odor |
| Restaurants | Grease, spills, slip prevention |
| Property management | Multi-tenant consistency |
| Government buildings | Public traffic and standards |
This is why a single cleaning method cannot serve every business equally.
Floor type is one of the most important factors in choosing between in house cleaning and hiring a professional. Some floors tolerate basic cleaning well. Others require specific chemicals, machines, pads, drying times, and maintenance cycles.
Improper floor care can damage surfaces, increase safety risks, and shorten floor life.
Floors that often require professional equipment include:
These surfaces can be damaged by the wrong cleaning chemicals, excess water, poor machine use, or skipped maintenance.
In house cleaning staff can handle basic upkeep for VCT, LVT, and hardwood floors when trained properly. However, deep cleaning, finish restoration, stripping, waxing, buffing, and delicate surface maintenance are better handled by professional cleaners.
For example, VCT floors may need periodic stripping and waxing, while natural oil finished wood requires a more careful process than standard mopping.
Improper floor maintenance can lead to:
A floor that is cleaned incorrectly may cost more to repair than it would have cost to maintain properly.
Real cost comparison should include labor, supplies, equipment, management, insurance, quality control, floor lifespan, and downtime. In house cleaning may look cheaper on paper, but outsourced cleaning can save money when hidden costs and long-term maintenance are included.
The best comparison is not “employee vs contractor.” It is “total cleaning system vs total cleaning system.”
| Cost Area | In House Cleaning | Professional Cleaning |
| Labor | Direct payroll | Included in service price |
| Training | Business responsibility | Provider responsibility |
| Equipment | Purchased by business | Provided by cleaning company |
| Supplies | Purchased by business | Often included or managed |
| Supervision | Internal management | Provider management |
| Insurance | Business responsibility | Provider should carry coverage |
| Deep cleaning | Often limited | Available as scheduled service |
| Quality control | Internal | Provider-led |
This makes professional cleaning easier to budget when the service scope is clear.
Hidden costs may include:
These costs are often spread across different departments, which makes them harder to see.
The return on investment comes from cleaner floors, fewer disruptions, longer floor life, improved safety, better employee productivity, and stronger customer impressions.
Professional cleaning can save money by preventing:
A clean facility also supports the brand image of the business.
Cleaning frequency affects both cost and results. Too little cleaning allows soil and residue to build up. Too much cleaning with the wrong products can damage floors. The best cleaning schedule matches traffic, floor type, business hours, and industry requirements.
Professional cleaning companies can help set a schedule that supports both appearance and budget.
Professional cleaning frequency depends on the facility.
General guidance:
| Facility Type | Professional Cleaning Frequency |
| High-traffic retail | Monthly or quarterly floor care |
| Healthcare | Frequent scheduled maintenance |
| Office space | Quarterly or semiannual deep cleaning |
| Hotels | Routine and seasonal floor care |
| Schools | Seasonal deep cleaning and maintenance |
| Gyms | Regular rubber floor and odor control |
| Restaurants | Frequent deep cleaning due to grease and spills |
The exact schedule should be based on real floor conditions.
In house cleaning can maintain daily schedules, but high-frequency deep cleaning is harder without proper equipment and staffing. A cleaning team may keep floors presentable, but deep soil removal, restoration, and finish protection need more planning.
This is why many businesses combine daily in house cleaning with scheduled professional services.
The optimal schedule should include:
A planned schedule helps prevent neglect and reduces emergency cleaning.
In house floor cleaning is cheaper only when the cleaning needs are basic, the facility is small, and the business already has trained staff and supplies. Hiring a professional commercial floor service is often more cost effective when deep cleaning, specialized equipment, safety standards, and long-term floor protection are included.
The clearer answer is this: in house cleaning may reduce short-term labor costs, but professional cleaning often lowers long-term overhead costs and protects floor value.
Professional cleaning companies are better for specialized floor care, deep cleaning, commercial floor maintenance, and consistent quality. In house cleaning staff are better for daily cleaning, quick spill response, and routine upkeep during business hours.
The strongest model for many businesses is a hybrid approach:
This gives the business control without sacrificing expertise.
Yes, a small business can rely only on in house cleaning staff if the space is small, traffic is low, and floor care needs are simple. However, once the business has heavy foot traffic, multiple floor types, customer-facing areas, or visible wear, professional cleaning becomes important.
A small business should not wait until floors look damaged. Preventive cleaning is usually less expensive than repair or replacement.
Yes, professional cleaning services can save money in the long run by reducing floor damage, extending floor lifespan, improving cleaning efficiency, and lowering hidden costs tied to equipment, supplies, management, and training.
Savings are strongest when the business uses scheduled services instead of waiting for floors to look worn.
The best option for high-traffic commercial floors is usually a combination of daily in house cleaning and scheduled professional floor maintenance. Daily cleaning controls dirt and spills. Professional cleaning removes deeper buildup, restores appearance, and protects the surface.
High-traffic areas need planned care because dirt acts like sandpaper under shoes. Without regular maintenance, floors wear faster and become harder to restore.
Choosing between in house floor cleaning vs hiring a professional commercial floor service comes down to responsibility, cost, quality, safety, and long-term floor value. In house cleaning works well for daily upkeep, quick response, and basic janitorial services. Professional cleaning works better for deep cleaning, floor restoration, specialized surfaces, health and safety standards, and consistent commercial results.
For most businesses, the best decision is not one or the other. It is building a practical floor care system:
Scher Flooring Services is a strong fit for businesses that need commercial floor cleaning, restoration, and maintenance plans built around real floor conditions. With decades of experience, custom maintenance planning, and services for multiple commercial floor surfaces, the company helps businesses move from reactive cleaning to proactive floor care.
Clean floors are not just an appearance issue. They affect safety, employee productivity, customer confidence, maintenance budgets, and the professional environment your business creates every day.
Scher Flooring Services is a locally and family owned and operated commercial floor cleaning, maintenance and restoration company in business for over 25 years.
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